Contacting Costco and Greensight electronics recycling

I  have been trying to send in a laptop (that i bought at Costco a number of years ago) to the Costco and Greensight electronics recycling program that i mentioned previously.  (If you want to send something in and are not a Costco member let me know – we can work something out!)  I received my quote and the confirmation email but was never emailed the UPS shipping label to mail the item in.  If you need to contact the Costco electronics recycling help line just call 866-314-2059.  That telephone number goes straight to the folks that should be able to help.  They had some glitch in my shipping label email that they said they would fix and send to me again.  That could be just short of $200 for a laptop that i would feel terrible trying to sell to anyone on eBay.  While Kevin was here we swapped out the hard drives with his laptop because the one on mine was larger.  The drive size was not a criteria used in judging the value of the return.  Hopefully i receive the shipping label email and can send the old laptop in and see what they will give me for this hot notebook.

4 Comments

  1. AV

    What are my options to reclycle old computers if I am not a Costco member? Also, do you know where I can recycle old DVD Players and VCRs?

    Thanks…

  2. me

    Greensight (Greensight.com) uses unfair tactics, and lowball you after they receive your laptop. Don’t trust this company, very underhanded, and very shady business. they say they recycle your items, by taking them donw to the component levels…lies. they sell everything on eBay, refurbish nothing, and make the money that they don’t pay people for their items in the first place. as of late, they don’t even handle the product (it’s sent to a clearing house in Texas). Costco uses them, but don’t recommend them themselves. i called their support number, and they referred me to the Greensight number, which has not been picked up for the 3 weeks i called them on it. i lost my $400.00 laptop, and received nothing.

  3. Ryan

    I shipped my laptop to them and they devalued it from $106 to $0 due to a “faulty motherboard.” Yes it had problems — but it met the criteria they had on their site. I agree that they are not the best operation to go through. Suggestions are welcome though.

  4. Donwannasay

    They are out of business.

Leave Your Comment

Your email will not be published or shared. Required fields are marked *

*

You may use these HTML tags and attributes: <a href="" title=""> <abbr title=""> <acronym title=""> <b> <blockquote cite=""> <cite> <code> <del datetime=""> <em> <i> <q cite=""> <strike> <strong>