As i mentioned before, Yodlee Moneycenter has almost replaced all my other financial tools. (Like Mycheckfree and going straight to Chase or Bank of America’s websites.) I’m now able to schedule payments to Chase but Bank of America doesn’t seem to be possible. I still can’t get my checking accounts to automatically update and the suggestion to go to the forums on Yodlee’s site was a good one but the link didn’t work and i couldn’t find the forums on the Yodlee page. So a few requests - add First Bank of Alaska, enable payments to Bank of America, and add Zoompanel to the rewards trackers. Why am i requesting this on my own blog? Because somehow tagging my posts on Technorati is being picked up and posted on the Yodlee intranet. So if the comment from Jordan was from an employee you guys are doing some excellent work in the customer service area.

Mar 07
stacie x on 

Cena on
Tiffany on
March 7th, 2007 at 8:41 pm
Just in case someone from Yodlee IS scanning these posts, i’ll share my experience… After witnessing Zieak’s enthusiasm over the site, i decided to start my own profile. Error after error after wrong password (when i know its not) after error - i’m sorry but i cant sing the same praises for Yodlee. Right now my time seems a little too precious to be told “please try again later” constantly, but maybe i’ll try it again in the far future.
March 7th, 2007 at 9:31 pm
Hi Zieak,
Thanks for the favorable post. Please go to our forum at http://forum.yodlee.com to discuss things and ask for help on customer care related issues.
Cena, we’d like to turn around your experience - I’m sure we can. Please join the forum and then PM me directly. I’ll take care of it for you.
Tx
P
SVP Products
Yodlee Inc.
March 7th, 2007 at 9:38 pm
http://forum.yodlee.com/
March 8th, 2007 at 7:54 pm
See what i mean? This operation is out to wow us with customer service. I put in my requests on their forums - now to just wait.
March 9th, 2007 at 10:09 pm
Definately a great site. Thanks for the link earlier. I’ve loaded all of my finances into it and am already hooked.